The Med Spa CEO

Turn Tox Patients Into Premium Comprehensive Clients With This Business Model Shift

September 17, 2025

Turn Tox Patients Into Premium Comprehensive Clients With This Business Model Shift

If your calendar is packed with Tox appointments but your revenue isn’t scaling, it’s time to rethink your model. In this episode, I share exactly how to transition from a high-volume, low-margin business to a scalable premium model using signature offers, annual consultations, and intentional client journey design. I break down the mindset and systems you need to turn your transactional Tox clients into high-value relationships. Tune in to learn how to package your expertise into a long-term premium pathway.

HIGHLIGHTS

  • Why “Tox clients” don’t automatically convert into your premium packages.
  • The mindset shift to go from high volume to high value.
  • How to build an ecosystem of signature offers.
  • The role of the Annual Consultation in retention and clarity.
  • How to build back-end systems that support premium retention.

Turn Tox Patients Into Premium Comprehensive Clients With This Business Model Shift

RESOURCES + LINKS

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Heather: @heatherterveen

Website: heatherterveen.com