Just because your revenue is growing doesn’t always mean your profit is. In this episode, I talk about the exact moment most Med Spa owners get stuck when they shift from a solo referral-based model into a growing team and multi-channel marketing machine, but forget to upgrade their backend systems. I break down the trap of customization on the fly and why high revenue often hides low margins. I also share the Profit Engine Formula that helps you scale with clarity and control. Tune in to learn how to design a menu, consult process, and team accountability structure that actually supports sustainable profitability without the overwhelm.
HIGHLIGHTS
- Why 50% of small businesses fail.
- The client’s story that inspired this episode.
- Two metrics every Med Spa owner must track.
- What AMSPA data says about profit drops when scaling.
- Ways to use habit data to coach your team effectively.
- How to keep team performance consistent across providers.
How to Protect Your Profit as You Grow
RESOURCES + LINKS
Try Ask Heather AI for 30 Days HERE http://heatherterveen.com/trial
Apply for The Med Spa Advantage HERE https://heatherterveen.com/apply
FOLLOW
Heather: @heatherterveen
Website: heatherterveen.com
How to Protect Your Profit as You Grow
